At LYCON USA we respect your privacy. We recognize your need for appropriate protection and management of any personally identifiable information you may share with us. Your use of this site is subject to this Privacy Policy. It is important that you fully understand the conditions of our collection of information and use of such personally identifiable information. For your protection, please take a moment and read this Privacy Policy before using and/or submitting information to or on our website.

NON-IDENTIFIABLE INFORMATION

During your visit to our website, we may collect, store or otherwise accumulate certain non-personally identifiable information concerning your use of this website, such as which pages of our website you have visited. It is important that you fully understand the manner in which we will collect certain information from you and how we will use such information.

PERSONALLY IDENTIFIABLE INFORMATION

During your visit to our website, we may collect, store or otherwise accumulate certain information and/or data that you voluntarily provide to us, such as your name, address, e-mail address, telephone number and other personal information. We do not deliberately sell, share, disseminate, or otherwise distribute your personally identifiable information to external third parties except as provided herein. Certain personal information we collect from you may be used for internal business purposes, such as order placement, marketing plans and to provide you with information we believe may be of interest to you. We may disclose any information that you provide to us, including personally identifiable information, that we determine, in our sole discretion, is necessary to comply with any applicable law, regulation, legal process or governmental request.

CHANGES TO YOUR INFORMATION

If you prefer not to receive information or promotional offers from us, you may opt-out by emailing your contact information to info@lyconusa.com .

THIRD-PARTY SITE

Any third-party website linked to or from this website may have different privacy policies and practices. You should review the privacy policies on these other websites in order to determine how each website may use any information you provide.

SECURITY

We use industry-standard encryption techniques when transferring and receiving consumer data exchanged with our website. We have appropriate security measures in place at our physical facilities to protect against the loss, misuse or alteration of information that we may have collected from you at our site. While LYCON USA makes every effort to ensure the integrity and security of our network and systems, we cannot guarantee that these security measures will prevent third-parties from illegally obtaining this information. You agree that LYCON USA will not be liable to you, or any third party, and will not indemnify you, or any third party, in any manner whatsoever, for the loss and/or publication of any kind of Personal and/or Non-personal identifiable information that you provide to us.

QUESTIONS OR COMMENTS

If you have questions or comments about our Privacy Policy, please contact us by email at info@lyconusa.com .

Return Policy:

If you are dissatisfied with a product you purchased, you may return it within 30 days post purchase. Product must be unopened and receipt included in the shipment to be accepted as a ‘return’. Please be aware that we are currently only able to ship product to USA and Canada. All product purchases made from outside of USA and Canada will not be refunded. Thank you for your understanding.

Shipping Policy:

To return your product, please contact us to confirm the return and shipping address.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

All shipments are FOB LYCON warehouse. LYCON will not be responsible for lost or stolen packages upon delivery.